Trust & Safety
Safety systems are part of the product, not an afterthought.
Masahe layers verification, moderation, lifecycle tracking, and reporting into both the client and operator experience.
Verification and badges
Therapists can surface government ID and credential verification, while companies can unlock a Verified Business badge by completing permit review. Those trust markers appear directly in search and profile views.
Moderation and reporting
Photo guidelines, review moderation, safety reporting, and dispute workflows give operators explicit tools for handling abusive conduct, misleading profiles, and service-quality conflicts.
Session visibility
ETA tracking, arrival state, session start, and session end states create a more auditable timeline when support needs to step in.