Pre-booking chat
Back to client dashboardAsk questions before the booking without leaking the lead.
This chat surface covers the behavioral layer first: clients can message therapists, and messages that try to move off-platform get flagged immediately.
Conversation
Pre-booking chat gives clients room to ask real questions before committing.
Hi! I offer hilot, Swedish, and deep tissue. What kind of pressure are you hoping for?
Mostly neck and shoulder tension. I’d prefer medium-to-firm pressure and a session tonight if possible.
Compose message
Contact info detection runs before send so the conversation stays on-platform.
Guardrail notes
- Phone numbers detect PH mobile formats like `+63 9XX XXX XXXX` and `09XXXXXXXXX`.
- Email addresses are flagged before they can leave the draft box.
- Social handles and words like `Viber`, `Telegram`, `IG`, and `FB` are caught too.